Policies

TERMS AND CONDITIONS

SHIPPING INFORMATION

All orders will be processed within 24 hours of confirmation and will be delivered within 3-8 business days. These times may vary if the package is held by local authorities or customs.

EXCHANGES

If you are unsatisfied with your purchase, you can exchange the item or receive a credit for your next purchase. Return for exchanges are accepted within 7 days from the delivery date. Please contact our customer service at shop@nikkibeach.com for return shipping info. The returned shipping cost must be paid by the customer. Shop Nikki Beach will not be held responsible for item(s) lost or damaged in transit.

Returned items must be unworn, unsoiled or laundered, with all ticketing, tags and protective shields attached, in the condition you received them and in the original box and/or packaging.

Any Product that is returned for exchange otherwise than in accordance with the above shall be returned to you at your cost.

Exchanged item(s) will not be shipped until the returned item is received and approved for exchange.

All sale items are final and cannot be exchanged.

Exchanges will be processed within 5 business days after receipt.

For any additional questions or inquiries please contact our customer service team at shop@nikkibeach.com

DUTIES AND TAXES

Please note, all international packages may be subject to duties and taxes. The limits for duty-free packages are established by your local customs authorities. Please check your local customs website for more information.

SHIPPING AND HANDLING

If you are not 100% satisfied with your purchase, you can exchange it for something else carried in our store or receive a shopping credit.

Returned or exchanged products must be unworn, unsoiled or laundered, with all ticketing, tags and protective shields attached, in the condition you received them and in the original box and/or packaging.

The return shipping must be paid by the customer.

We will appreciate it if you provide us with the reasons for your return. Any feedback will always help us improve. This form is sent to you once you write to shopnikkibeach@nikkibeach.com telling us that you want to make an exchange.

Shop Nikki Beach will not be held responsible for item(s) lost or damaged in transit.

Any merchandise returned to Shop Nikki Beach after the allowed time stated in our policy, will be returned to the customer and an additional shipping fee will be charged.

Shop Nikki Beach will ship all soiled, worn, laundered and damaged items back to the customer, as we can no longer resell the merchandise.

If you have any further questions regarding shipping and handling please email us at shopnikkibeach@nikkibeach.com so we can assist you.

PRIVACY POLICY

Your privacy is important to us.

This Privacy Statement covers personal information, non-personal data collection and aggregate reporting for the Nikki Beach Lifestyle website.

COLLECTED INFORMATION

Personal information is information that is associated with your name or personal identity. shop.nikkibeach.com uses personal information to understand better your needs and interests and to provide you with better service. Once you choose to provide us with personal information, you can be assured it will be used only to support your customer relationship with shop.nikkibeach.com. We take seriously the trust you place in us. Nikki Beach Lifestyle website will not sell, rent or lease your personal information to others.

In some areas of our website, you can request information, subscribe to marketing or brochure materials, register yourself or your company for access to restricted areas, or apply for a job at Nikki Beach Lifestyle website.

The types of personal information you provide to us on these pages may include name, address, phone number, e-mail address, and/’or contact preferences. To personalize our websites, services or communications, we may also ask you to provide us with information regarding your personal or professional interests, demographics, and experiences with our website or services. Providing this additional information is optional.

Non-personal information is data about usage and service operation that is not associated with a specific personal identity. Nikki Beach Lifestyle website collects and analyzes non-personal information to evaluate how visitors use the Nikki Beach Lifestyle websites. Non-personal data we collect may include the pages visited on the Nikki Beach Lifestyle website, unique URLs visited within shop.NikkiBeach.com, browser type and IP address. Most non-personal data is collected via cookies or other analysis technologies. Nikki Beach Lifestyle web pages use cookies and other technologies for data analysis and personalization services.

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